Q: What exactly does website migration imply and what does it include?
A: The web site migration service that we are offering is free (to a certain extent). We’ll move your website(s) to our top–tier cloud hosting platform without you having to do anything. We know from experience that changing hosting providers can lead to lost info and unnecessary downtime. That is why we will accomplish all that for you at no cost!We have highly knowledgeable administrators whose principal task is to make certain that your website works precisely as it did on your old web hosting platform. The administrators are well–versed in transferring custom–made websites, as well as websites that are based upon famous web apps like WordPress and Joomla™.
Q: Website migration seems like a lot of work. How much time is it going to take?
A: While we can’t give you a precise time window, since there are plenty of factors, including the physical size of the web files and databases, the physical location of the present host’s server, the complexity of your web site and the present workload of our Website Migration Department, etc., we will do our very best to transfer your website within 48h, and in some cases – within 24h (if the content is not large).
Q: What details will I be required to provide to your Website Migration Department?
A: Yeah. We’ll require the name of the site that you’d like us to transfer. We’ll also need a way to access your present web hosting account so that we can get the files associated with your site.
Q: The login info for my hosting account is sensitive. How can I trust you?
Q: How about downtime? Will my website be unavailable?
A: While we transfer your site, it will be available both in your web hosting account with us and in your account with your former hosting provider. After the transfer is completed, we’ll make certain that everything is working correctly and that the integrity of your web content is not jeopardized before informing you that the migration is done. After that, we will explain to you how to transfer the domain name over to your web hosting account with us and how to update your DNS settings.
Q: Will my old hosting provider have to do anything?
A: While we migrate your web content, your web hosting provider won’t be aware of the transfer at all. We will never get in touch with them in any way.
Q: Does it make any difference what platform my present hosting provider is using?
A: We support all Linux–driven hosting platforms. Fundamentally, if we can receive access to your Control Panel, we’ll be able to migrate your site.The only platforms that we don’t support are closed–source web site management platforms such as Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.