Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help staff is educated to quickly care for all of our Linux cloud hosting users’ queries and assistance questions. Through our ticket system, it will be easy to supply your request and a support team member is going to get back to you in only max 1 hour. Basically, practice shows that the common solution period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Our help support service is offered by a crew of skilled professionals who are able to react to your request asap. You are able to contact the tech support team by launching a help support ticket from your Online Control Panel or by posting us an email. On working days, you may as well contact us on the phone or take advantage of the online chat service.

  • Intuitive help center
  • An Intuitive Help Section

  • If you wish help while operating within the Control Panel, you’ll be able to always simply click the Help control key and locate your query in the selection of articles that will come up. We have as well turned lots of the content articles into educational videos. The listing of training videos will show up if you pick the Videos press button located in the top right angle.