Service Uptime Guarantee in Cloud Hosting
We guarantee 99.9% network uptime for every single cloud hosting account on our web servers. We utilize a high-tech cloud Internet hosting platform where every part of the web hosting service is handled by a different set of web servers, so if one server fails, the other ones inside the cluster will take over instantly. The cloud platform also lessens the overall load greatly, so the website hosting service is a lot more stable compared to a service through which everything runs on one machine and your Internet sites will perform in the very best way. We furthermore have redundant Internet lines and diesel-powered backup generators to make sure that your websites will remain online no matter what. Software and hardware firewalls guarantee the correct operation of the web servers in the event of DDoS attacks while in the case of any software trouble, we have professionals keeping track of the machines 24/7.
Service Uptime Guarantee in Semi-dedicated Servers
We guarantee 99.9% uptime for each semi-dedicated server package obtained through our company. You can forget all about about your site being inaccessible for some reason because we use a top-notch cloud web hosting platform with a custom-built load balancing system. Rather than handling everything on a single web server and risking one service to take everything down, we've distributed the many services among their own groups of web servers. In other words, your databases, files, email messages, statistics, etc., are handled by independent clusters, so the failure of one machine has no impact on the overall service or on your Internet sites. Several backbone Internet providers and diesel backup generators ensure that infrastructural problems won't affect your sites either. We also have software and hardware firewalls as well as a skilled team of professionals to check the incoming and outgoing traffic and to respond to any software issue 24/7.
Service Uptime Guarantee in VPS Servers
All of our Virtual Private Server packages feature a 99.9% uptime guarantee. The stability and availability of the service is ensured by redundant Internet providers and diesel-powered backup generators. Additionally, we employ new hardware for the physical servers in which the VPS accounts are created to avoid any possibility of hardware failure and each and every part has been tested carefully. The security of your data is guaranteed by using enterprise-level hard disk drives working in RAID and the uptime warranty time includes all routine maintenance procedures, so your Internet sites shall be functioning practically without any disturbances. Our competent administrators will resolve instantly any software issue that could surface, so even if there's an issue with another VPS server account on the physical web server, your VPS will not be affected. The server uptime is listed on our internet site and not concealed in our Terms of Service simply because we can keep our promise and provide a very dependable hosting service.
Service Uptime Guarantee in Dedicated Servers
While we cannot control what you do with your dedicated server, the types of offline software or script-driven apps you install on it or how frequently you restart it, we can guarantee that it’s accessible no less than 99.9% of the time. Your machine will be located in our state-of-the-art facility at the heart of Chicago and its uptime and accessibility will be ensured by powerful diesel backup generators and several Internet providers, so no outages or any other infrastructural issues will affect the proper functioning of your web sites at any time. Our skilled team of system administrators will make sure that if your server stops for some reason, it will be restarted immediately. To avoid any probability of equipment failures, we are going to give you a server with new and diligently tested hardware components to ensure that your websites are going to be functioning no matter what.